Patient Access Step by Step Guide
Patient Access can be accessed via the link in the left hand side navigation or by clicking here to book appointments and order repeat prescriptions online.
You will need to apply for access before you can log-in.
An application form can be download here. Please fill it in and return to the practice together with photo ID.
Printed forms are available to download on this page or contact reception. Please ensure you supply original identification documentation (as advised above) to be registered for our online access to order prescriptions and make appointments.
Please note that we are not able to register you (or re-register you) without ID.
Please be aware that children under 16 are not eligible for this service.
If you have any questions or would like to discuss how you register please call the surgery on 01932 505230 and speak to our receptionists who are happy to advise you.
This is our website homepage.
From here you can select to book an appointment or request a prescription by simply clicking on the patient access button.
This will display another screen allowing you the option to sign in with the log in details we have sent you. Once you are on this screen you will want to either click on “Register” or “Sign in”. If you have used patient access before you will need to click on “Sign in” where you will be required to enter your User ID and Password.
This screen will then ask you to confirm whether you have received a letter from the practice. This letter would be the one you would have received from us when you requested your online access. It shows your User ID and Password. You will then need to confirm you have received this letter by clicking the “Yes” button (as shown below)
If you click “no” this will divert you to another page which will advise that you need to go to your doctors surgery and request your patient access code
If you have clicked “Yes” you will be diverted to one last page, which will ask you to enter the details provided in your letter onto the page shown below. Once you have done this, your registration will be complete, and you will then be able to make or cancel appointments, order prescriptions and view certain aspects of your medical records (such as allergies or immunisations) on-line if your surgery has given you access.